Couple Celebrating Anniversary Get HORRIBLE Service…How They Respond? Totally Classy
By Dreamer
The Iowa couple’s Facebook post about leaving a generous tip for bad service as an act of compassion has gone viral.
Makenzie and Steve Schultz from Cedar Rapids were looking forward to celebrating their sixth anniversary when they sat down to eat at a busy restaurant. After finding themselves waiting 20 minutes for their drinks alone, they realized things weren’t going to go as smoothly as they’d hoped.
It took the waiter another 40 minutes to bring them their appetizer and over an hour for their entree. Makenzie and Steve could see that the issue wasn’t bad service; the restaurant was just terribly understaffed.
“We could hear the other tables around us making negative comments about the service,” Schultz told ABC. “One table walked out and another stood up and told a group of people waiting for a table to leave.”
Makenzie admits they too became frustrated by the slow service until they had a flashback to over eight years ago when they both used to work as waiters. Seeing as they’d been in the exact situation many times, they began to empathize with their waiter noting how cool he remained under pressure.
“He was running around like crazy and never acted annoyed with any table,” Makenzie wrote. “At one point we counted he had 12 tables plus the bar. More than any one person could handle!”
After taking a moment to reevaluate their options, the couple agreed to do something completely unexpected. “Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service,” she wrote.
Inspired by other stories they’d heard about random acts of kindness, like the waiter who was tipped $1,000 by a friendly patron, they decided to leave their waiter a gratuity of $100.00 for their bill of $66.65, with a note that read, “We’ve both been in your shoes. Paying it forward.”
After sharing their story with a picture of the receipt on Facebook later that evening, it immediately began receiving likes and shares. By the following day, it had gone viral. To date, the post has gotten over 1.7 million likes and has been shared over 250,000 times!
“I’m just sharing this as a friendly reminder to think of the entire situation before you judge,” wrote Mackenzie. “And always always always remember where you came from.”
Here’s a couple who could’ve gone online and posted a negative review of the restaurant and their server but instead, chose to handle the situation with grace. What a wonderful example to live by!
Share this story with your friends if you agree with the couple’s actions and let us know your thoughts in the comments below!
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